William began his career in hotel management in 1994, and has served in senior property management and executive roles with The Ritz-Carlton, Marriott, The St. Regis, Westin, Sheraton and Hilton. He has held positions in hotel operations, sales, and revenue management.
In 2012, William moved from operations to asset management and is currently the Head of Asset Management for Cii Hotels & Resorts, based in Johannesburg, South Africa.
William was featured in Joseph Michelli’s book, The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company. And is academically published on tourism and hospitality issues.
William holds a B.A. from Stetson University, an M.B.A. from Georgia College & State University and an M.H.R. degree from Rollins College.
William can be contacted at: firstname.lastname@example.org